Terms of Service

Pull360 provides a gym-management software platform for gym owners and staff, including features for members, memberships, payments, invoices, attendance, reminders and reporting. Available features depend on the plan and any add-ons a gym enables.

The gym is responsible for its account, for the staff it grants access to, and for keeping login credentials secure. Actions taken within a gym's account are the responsibility of the gym.

The gym decides what member data to enter and is responsible for its relationship with its members, including providing appropriate notices and obtaining any required permissions or consents. Pull360 processes this data to provide the platform.

WhatsApp Automation uses the gym's own connected WhatsApp Business account to send configured reminders. Pull360 does not provide a shared WhatsApp number across gyms.

WhatsApp and Meta may apply their own terms and messaging charges to the gym's WhatsApp Business account. Those charges are separate from Pull360 and governed by the gym's agreement with WhatsApp / Meta.

Pull360 is offered on subscription plans structured around member capacity. Plan details are agreed with the gym; pricing is tailored to the gym's scale and requirements.

Plans include a member capacity, with a small growth buffer before an upgrade is required. This is designed so a gym can keep operating as it grows and move to a higher plan when appropriate.

Subscription fees are payable as agreed for the selected plan. Failure to pay may result in suspension or limitation of the service in line with these terms.

Pull360 aims to keep the platform available and reliable, but the service is provided on an "as available" basis and may occasionally be interrupted for maintenance or reasons outside our control.

Pull360 integrates with third-party services such as cloud hosting, messaging (WhatsApp / Meta) and compatible biometric devices. Those services are subject to their own terms.

The platform may not be used for unlawful purposes, to infringe the rights of others, to attempt to disrupt or compromise the service, or in any way that violates applicable law or these terms.

Pull360 and its software, branding and content are owned by Pull360 or its licensors. Using the platform does not transfer any ownership of that intellectual property to the gym.

Pull360 may suspend or limit access where these terms are breached, where payment is overdue, or where necessary to protect the platform or its users.

Pull360 may update, improve or change features over time. Material changes affecting how a gym uses the service will be communicated where appropriate.

To the extent permitted by law, Pull360 is not liable for indirect or consequential losses arising from use of the platform. Nothing in these terms limits liability that cannot be limited under applicable law.

These terms are governed by the laws of the jurisdiction in which Pull360 operates. The specific governing law and jurisdiction are to be confirmed in the final published terms.

Questions about these terms can be sent to hello@pull360.app.